Julekula
Julekula will not glow
This checklist solves over 90% of all issues with Julekula:. Have you charged it?The Sphere needs to be charged before use. Give it at least 30 minutes on the charger. See here if you're having charging issues. Test-blow straight down into the metal
Will not charge
The most common issue:Julekula must be charged with the included charging cable — not with your phone charger, even if the connectors look the same. If you try to charge it using your phone charger (a charging brick with a USB-C output), it won’t cha
Will not work without a cable attached
“In very rare cases, there may be an issue with the battery. If the Sphere lights up while the charging cable is connected, we know the electronics are receiving power. If you leave it on charge for at least an hour and it still doesn’t work once you
How long time does it take to charge?
It takes about 30 minutes to fully charge Julekula. It’s usually not completely empty when you receive it, so the first charge may be shorter. Spheres with a white ribbon:A small red LED inside the top lights up while charging. You can see it from th