Will not work without a cable attachedUpdated 6 days ago

“In very rare cases, there may be an issue with the battery. If the Sphere lights up while the charging cable is connected, we know the electronics are receiving power. If you leave it on charge for at least an hour and it still doesn’t work once you unplug the cable, the battery is very likely faulty.

Get in touch with us, and we’ll sort it out!”